CANCELLATION POLICY
CANCELLATION POLICY 2026
At INJX BY NAT Aesthetics, we value your time as well as the time of our providers. In order to maintain an efficient schedule and ensure fairness to all patients, the following cancellation and missed business opportunity policy is strictly enforced.
Cancellation & Rescheduling Window
A minimum of seventy-two (72) hours’ notice is required to cancel or reschedule any appointment.
Cancellations without rescheduling: the deposit is forfeited and a new deposit is required to book any future appointment.
Rescheduling with more than 72 hours’ notice: patients are permitted a one-time transfer of their deposit to a new appointment scheduled within thirty (30) days of the original appointment date. If the appointment is not completed within that timeframe, the deposit is forfeited.
Less than 72 hours’ notice: the deposit is forfeited and a new deposit is required to book any future appointment.
Same-day changes or indecision: if a patient presents for a scheduled procedure appointment but elects not to proceed with treatment, this is considered a late cancellation/ missed business opportunity. The deposit will be forfeited and a fifty percent (50%) procedure fee will be charged.
This policy applies to all circumstances, including but not limited to accidents, illness, personal emergencies, or scheduling conflicts.
Deposits
A deposit is required at the time of booking to secure your appointment and reserve dedicated provider time on our schedule. Deposit amounts vary by procedure and provider; please refer to the information below to determine the applicable deposit for your appointment. All deposits are strictly non-refundable under any circumstances, including but not limited to illness, accidents, emergencies, scheduling conflicts, or changes in treatment decisions. Deposits will be applied toward your procedure only if the original scheduled appointment is kept in accordance with this policy.
Consultation Deposits
Consultation fees vary based on provider and appointment type.
First-time in-person consultations at either of our locations with Raechel, Cassandra, and Magda are complimentary.
Virtual and In-person consultations with Nat: $300
Virtual Consultations with Raechel, Cassandra, and Magda: $50
Follow-Ups (In-Person & Virtual): $0
If a consultation fee is paid, it may be applied toward a procedure only if the procedure is booked and completed within thirty (30) days of the consultation date. After thirty (30) days, the consultation fee is no longer eligible to be applied toward treatment.
Please note that depending on the procedure you choose to book, an additional deposit may be required to secure your treatment appointment. Both the consultation fee and the procedure deposit will be applied toward your treatment, provided all policy requirements are met.
Consultation appointments are reserved specifically for evaluation and treatment planning and do not include time allocated for same-day procedures unless otherwise explicitly arranged in advance.
Procedure Deposits
Neurotoxins:
$100 Deposit with Cassie, Maggie, Raechel
$200 Deposit with Nat, must call to book
PDO Threads (any area):
$600 Deposit with Nat
$400 Deposit with Cassie and Maggie
Combo - PDO Threads (any area) with Liquid Facelift:
$600 Deposit with all providers
Fillers:
April Lip Filler Special - $50 with Cassie, Maggie, and Raechel
Lip filler - $200 with Cassie, Maggie, and Raechel
Lip filler with Nat - $200 with Nat
Cheeks: $200 with Cassie, Maggie, and Raechel
Chin: $200 with Cassie, Maggie, and Raechel
Jawline: $200 with Cassie, Maggie, and Raechel
Temples: $200 with Cassie, Maggie, and Raechel
Nasolabial Folds / Marionette Lines: $200 with Cassie, Maggie, and Raechel
Nonsurgical Rhinoplasty (Nose Filler): $200 with Nat
Liquid Facelift: $200 with Nat, Cassie, Maggie, and Raechel
Sculptra:
Face: $425
Butt Lift: $1,000
Hip Dips: $1,000
Radiesse:
Face, Hands, Neck: $425
Butt: $1,000
Microneedling:
All Microneedling Variations: $375
Microneedling with PRP(PLASMA): $375
Glass Facial: $600
Express Glass Facial: $300
PRP / PRF:
EZ Gel: $500
PRP Under Eyes: $550
PRP Hair Restoration: $200
Chemical Peels:
VI Peel: $150
MORPHEUS8:
Face: $600
Face & Neck: $625
Body: $650
Stretch Marks: $600
ATTIVA
All ATTIVA treatments: $1,500
PCDC
All PCDC treatments: $500
Other
For any procedure not listed above, please call for procedure and provider specific deposit pricing
Consultation vs. Procedure Booking Policy
INJX BY NAT Aesthetics offers both virtual and in-person consultations, which are scheduled separately from procedure appointments.
Consultation appointments are allotted time specifically for assessment, education, and development of a customized treatment plan. They do not include sufficient time to perform a procedure on the same day.
Procedure appointments reserve a larger, dedicated block of provider time exclusively for treatment. Therefore, if you book a procedure appointment, you are expected to proceed with treatment that same day regardless of consultation outcome.
Booking a procedure appointment and electing to receive consultation only, or declining treatment at the time of the appointment, will be considered a missed business opportunity and will result in applicable fees as outlined in this policy.
Missed Business Opportunity Fees
Appointments are reserved for a specific amount of provider time that cannot be filled on short notice. As such, missed business opportunity fees are enforced in addition to forfeiture of the deposit for any of the following:
– No-show appointments
– Same-day decision not to proceed
The applicable fees are as follows:
Procedure Deposits
Neurotoxins: $375
PDO Threads (any area): $750
Combo - PDO Threads (any area) with Liquid Facelift: $1,650
Fillers:
April Lip Filler Special - $250 Lip filler - $350
Lip filler with Nat - $500
Cheeks: $425
Chin: $425
Jawline: $425
Temples: $425
Nasolabial Folds / Marionette Lines: $425
Nonsurgical Rhinoplasty (Nose Filler): $500
Liquid Facelift: $1,000
Sculptra:
Face: $200 with Nat, Cassie, Maggie, and Raechel
Butt Lift: $1,000 with Cassie
Hip Dips: $1,000 with Cassie
Radiesse:
Face, Hands, Neck: $200 with Nat and Cassie
Butt: $1,000 with Nat and Cassie
Microneedling:
All Microneedling Variations: $200 with Cassie, Maggie, and Raechel
Microneedling with PRP(PLASMA) - Hair Restoration: $200 with Cassie, Maggie, and Raechel
Glass Facial: $200 with Cassie, Maggie, and Raechel
Express Glass Facial: $200 with Cassie, Maggie, and Raechel
PRP / PRF:
EZ Gel: $200 with Cassie, Maggie, and Raechel
PRP Under Eyes: $200 with Cassie
PRP Hair Restoration: $200 with Cassie and Raechel
Chemical Peels:
VI Peel: $150 with Cassie, Maggie, and Raechel
MORPHEUS8:
Face: $200 with Cassie, Maggie, and Raechel
Face & Neck: $200 with Cassie, Maggie, and Raechel
Body: $200 with Cassie, Maggie, and Raechel
Stretch Marks: $200 with Cassie, Maggie, and Raechel
ATTIVA
All ATTIVA treatments: $1,000 with Nat and Cassie
Other
For any procedure not listed above, please call for procedure and provider specific deposit pricing
Missed business opportunity fees are calculated as up to fifty percent (50%) of the average cost of the booked service, or less, at the sole discretion of INJX BY NAT Aesthetics.
FEE ENFORCEMENT
All cancellation fees, missed business opportunity fees, and outstanding balances must be paid in full prior to booking any future appointments. Failure to remit payment may result in referral to a third-party collection agency, which may impact your credit.
This policy is strictly enforced for all patients without exception in order to protect provider time, maintain scheduling integrity, and accommodate patients awaiting appointments.
If you have any questions regarding this policy, please contact our office prior to booking.
Thank you for your understanding and cooperation.