OUR POLICIES
PRIVACY POLICY
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CANCELLATION POLICY 2026
At INJX BY NAT Aesthetics, we value your time as well as the time of our providers. In
order to maintain an efficient schedule and ensure fairness to all patients, the following
cancellation and missed business opportunity policy is strictly enforced.
Cancellation & Rescheduling Window
A minimum of seventy-two (72) hours’ notice is required to cancel or reschedule any
appointment.
Cancellations without rescheduling: the deposit is forfeited and a new deposit is
required to book any future appointment.
Rescheduling with more than 72 hours’ notice: patients are permitted a one-time
transfer of their deposit to a new appointment scheduled within thirty (30) days of the
original appointment date. If the appointment is not completed within that timeframe, the
deposit is forfeited.
Less than 72 hours’ notice: the deposit is forfeited and a new deposit is required to book
any future appointment.
Same-day changes or indecision: if a patient presents for a scheduled procedure
appointment but elects not to proceed with treatment, this is considered a late
cancellation/ missed business opportunity. The deposit will be forfeited and a fifty
percent (50%) procedure fee will be charged.
This policy applies to all circumstances, including but not limited to accidents, illness,
personal emergencies, or scheduling conflicts.
Deposits
A deposit is required at the time of booking to secure your appointment and reserve
dedicated provider time on our schedule. Deposit amounts vary by procedure and
provider; please refer to the information below to determine the applicable deposit for
your appointment. All deposits are strictly non-refundable under any circumstances,
including but not limited to illness, accidents, emergencies, scheduling conflicts, or
changes in treatment decisions. Deposits will be applied toward your procedure only if
the original scheduled appointment is kept in accordance with this policy.
Consultation Deposits
Consultation fees vary based on provider and appointment type.
Virtual & In-Person Consultations with Nat: $300
In-Person Consultations with Raechel, Cassandra, and Magda: $100
Virtual Consultations with Raechel, Cassandra, and Magda: $50
Follow-Up Appointments (In-Person & Virtual): Complimentary
All consultation fees are non-refundable. If a consultation fee is paid, it may be applied
toward a procedure only if the procedure is booked and completed within sixty (60) days of the
consultation date. After sixty (60) days, the consultation fee is no longer eligible to be applied
toward treatment.
Please note that, depending on the procedure you choose to book, an additional deposit may be
required to secure your treatment appointment. Both the consultation fee and the procedure
deposit will be applied toward your treatment, provided all applicable policy requirements are
met.
Consultation appointments are reserved specifically for evaluation and treatment planning and
do not include time allocated for same-day procedures unless otherwise explicitly arranged in
advance.
Procedure Deposits
Neurotoxins:
$100 Deposit with Cassie, Maggie, Raechel
$200 Deposit with Nat, must call to book
PDO Threads (any area):
$600 Deposit with Nat
$400 Deposit with Cassie and Maggie
Combo - PDO Threads (any area) with Liquid Facelift:
$600 Deposit with all providers
Fillers:
Lip filler - $200 with Cassie, Maggie, and Raechel
Lip filler with Nat - $200 with Nat
Cheeks: $200 with Cassie, Maggie, and Raechel
Chin: $200 with Cassie, Maggie, and Raechel
Jawline: $200 with Cassie, Maggie, and Raechel
Temples: $200 with Cassie, Maggie, and Raechel
Nasolabial Folds / Marionette Lines: $200 with Cassie, Maggie, and Raechel
Nonsurgical Rhinoplasty (Nose Filler): $200 with Nat
Liquid Facelift: $200 with Nat, Cassie, Maggie, and Raechel
Sculptra:
Face: $200
Butt Lift: $1,000
Hip Dips: $1,000
Radiesse:
Face, Hands, Neck: $200
Butt: $1,000
Microneedling:
Microneedling (no add ons): $200
Microneedling with PRP(PLASMA): $200
Microneedling with PRP(PLASMA) - Hair Restoration: $200
Microneedling with Exosomes: $200
Microneedling with Rejuran (Salmon DNA): $200
Glass Facial: $200
Express Glass Facial: $200
PRP:
PRP Under Eyes: $200
PRP Hair Restoration: $200
Chemical Peels:
VI Peel: $150
MORPHEUS8:
Face: $200
Face & Neck: $200
Body: $200
Stretch Marks: $200
ATTIVA
All ATTIVA treatments: $1,000
PCDC
All PCDC treatments: $200
Other
For any procedure not listed above, please call for procedure and provider specific
deposit pricing
Consultation vs. Procedure Booking Policy
INJX BY NAT Aesthetics offers both virtual and in-person consultations, which are
scheduled separately from procedure appointments.
Consultation appointments are allotted time specifically for assessment, education, and
development of a customized treatment plan. They do not include sufficient time to
perform a procedure on the same day.
Procedure appointments reserve a larger, dedicated block of provider time exclusively
for treatment. Therefore, if you book a procedure appointment, you are expected to
proceed with treatment that same day regardless of consultation outcome.
Booking a procedure appointment and electing to receive consultation only, or declining
treatment at the time of the appointment, will be considered a missed business
opportunity and will result in applicable fees as outlined in this policy.
Missed Business Opportunity Fees
Appointments are reserved for a specific amount of provider time that cannot be filled
on short notice. As such, missed business opportunity fees are enforced in addition to
forfeiture of the deposit for any of the following:
– No-show appointments
– Same-day decision not to proceed
The applicable fees are as follows:
Neurotoxins: $375
PDO Threads (any area): $750
Combo - PDO Threads (any area) with Liquid Facelift: $1,650
Fillers:
Lip filler with Nat - $500
Cheeks: $425
Chin: $425
Jawline: $425
Temples: $425
Nasolabial Folds / Marionette Lines: $425
Nonsurgical Rhinoplasty (Nose Filler): $500
Liquid Facelift: $1,000
Sculptra:
Face: $200 with Nat, Cassie, Maggie, and Raechel
Butt Lift: $1,000 with Cassie
Hip Dips: $1,000 with Cassie
Radiesse:
Face, Hands, Neck: $200 with Nat and Cassie
Butt: $1,000 with Nat and Cassie
Microneedling:
All Microneedling Variations: $200 with Cassie, Maggie, and Raechel
Microneedling with PRP(PLASMA) - Hair Restoration: $200 with Cassie, Maggie, and
Raechel
Glass Facial: $200 with Cassie, Maggie, and Raechel
Express Glass Facial: $200 with Cassie, Maggie, and Raechel
PRP / PRF:
EZ Gel: $200 with Cassie, Maggie, and Raechel
PRP Under Eyes: $200 with Cassie
PRP Hair Restoration: $200 with Cassie and Raechel
Chemical Peels:
VI Peel: $150 with Cassie, Maggie, and Raechel
MORPHEUS8:
Face: $200 with Cassie, Maggie, and Raechel
Face & Neck: $200 with Cassie, Maggie, and Raechel
Body: $200 with Cassie, Maggie, and Raechel
Stretch Marks: $200 with Cassie, Maggie, and Raechel
ATTIVA
All ATTIVA treatments: $1,000 with Nat and Cassie
Other
For any procedure not listed above, please call for procedure and provider specific
deposit pricing
Missed business opportunity fees are calculated as up to fifty percent (50%) of the
average cost of the booked service, or less, at the sole discretion of INJX BY NAT
Aesthetics.
FEE ENFORCEMENT
All cancellation fees, missed business opportunity fees, and outstanding balances must
be paid in full prior to booking any future appointments. Failure to remit payment may
result in referral to a third-party collection agency, which may impact your credit.
This policy is strictly enforced for all patients without exception in order to protect
provider time, maintain scheduling integrity, and accommodate patients awaiting
appointments.
If you have any questions regarding this policy, please contact our office prior to
booking.
Thank you for your understanding and cooperation.
REFUND POLICY
At INJX BY NAT Aesthetics, we strive to provide our clients with high-quality aesthetic procedures to meet their individual needs. While we are committed to delivering exceptional results, it is important to note that the outcomes of aesthetic procedures can vary among individuals, and we cannot guarantee specific results. Factors such as individual body responses, lifestyle, and other external influences may impact the final outcome of the procedures performed in our office. Despite our best efforts and expertise, there may be instances where the desired aesthetic goals are not fully achieved.
We understand the importance of your aesthetic goals, and we make every effort to ensure your satisfaction. However, due to the inherent uncertainties and variables associated with aesthetic procedures, we have implemented a strict no-refund policy for ALL PROCEDURES at INJX BY NAT Aesthetics. It is crucial for clients to carefully consider their expectations and discuss them with our qualified professionals during the consultation process. Our team is dedicated to providing comprehensive information about the procedures, potential outcomes, and any associated risks to help clients make informed decisions. While we are confident in our ability to deliver excellent results, we want to emphasize that individual experiences may vary, and factors beyond our control can influence the outcome of the procedures.
HIPAA POLICY
This Notice of Patient Privacy describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
**Our Pledge Regarding Medical Information:**
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at our facility. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by our facility.
**Your Rights Regarding Medical Information:**
**Right to Inspect and Copy:**
You have the right to inspect and obtain a copy of medical information that may be used to make decisions about your care.
- **Right to Amend:**
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
-**Right to an Accounting of Disclosures:**
You have the right to request an accounting of disclosures of your medical information.
-**Right to Request Restrictions:**
You have the right to request a restriction or limitation on the medical information we use or disclose about you.
- **Right to Request Confidential Communications:**
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location
**Your Rights Regarding Medical Information:**
**Right to Inspect and Copy:**
You have the right to inspect and obtain a copy of medical information that may be used to make decisions about your care.
- **Right to Amend:**
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.
-**Right to an Accounting of Disclosures:**
You have the right to request an accounting of disclosures of your medical information.
-**Right to Request Restrictions:**
You have the right to request a restriction or limitation on the medical information we use or disclose about you.
- **Right to Request Confidential Communications:**
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location
**Our Responsibilities:**
We are required by law to maintain the privacy of your medical information and to provide you with this Notice of Patient Privacy.
**Changes to This Notice:**
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information
we receive in the future.
**Complaints:**
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, contact: INJXBYNAT@GMAIL.COM.
PHOTO ID POLICY
All patients are required to present a valid photo identification (ID) upon checking in for their appointment at our facility. This policy aims to enhance security measures and ensure accurate patient identification.
Furthermore, the presented ID must precisely match the name on the patient's medical chart. This requirement is essential for maintaining the integrity of patient records and ensuring appropriate care delivery.
Adherence to this policy is crucial for streamlining administrative processes and safeguarding patient confidentiality. Failure to comply with this identification requirement may result in delays or rescheduling of appointments.
We appreciate the cooperation of all patients in complying with this policy to facilitate efficient and secure healthcare services.
BEFORE & AFTER POLICY
INJX BY NAT POLICY REQUIRES Before and after photos of the treatment area(s) to be taken and uploaded into patient charts. This protocol is implemented for clinical documentation and charting purposes to accurately track the progress of patient treatments.
Before initiating any procedure, the designated staff member will capture high-quality photos of the treatment area(s). Following the completion of the procedure, another set of photos will be taken to document the immediate outcomes.
These photographs serve as crucial evidence for clinical evaluation, treatment planning, and monitoring patient progress over time. They are securely stored within the patient's medical chart for reference during subsequent appointments and for legal documentation if required.
It is important to note that patient confidentiality is of utmost priority. Therefore, these photos will only be used for clinical purposes unless explicit consent is obtained from the patient. Photos will only be posted on social media platforms or shared externally with the patient's consent.
We appreciate the understanding and cooperation of all patients in adhering to this policy, which helps maintain the highest standards of clinical care and documentation integrity.
FINANCIAL RESPONIBILITY POLICY
INJX BY NAT Aesthetics does not accept payment in the form of Insurance, Check or Care Credit for any services rendered. We accept the following forms of payment: Credit card, Debit card, Cash, Zelle, and Cherry financing.
Payment in full is required at the time of checkout, regardless of the nature or duration of the procedure. For patients opting for financing through Cherry, it is imperative to apply and determine the approved amount before the commencement of the procedure.
Cherry financing necessitates a valid debit card to facilitate a down payment. It is the responsibility of the patient to ensure they have applied for financing and are aware of the approved amount before the procedure begins.
Patients who fail to settle their balance or complete the checkout process through Cherry before leaving our premises will be subject to legal action to recover outstanding payments.
We appreciate the understanding and compliance of all patients with our financial policy, which is designed to maintain transparency, efficiency, and accountability in our financial transactions.